It seems that Google Play store app stopped working on some Android phones. I did some research and it seems that only some regions/providers are not working, so I found quick fix for rooted phones, and this is quick fix so I will go straight to the point.
You will need to install one app to your phone, and you will need root permission for this fix to work. Its called MarketEnabler and here are links to it:
(there is solution with non rooted devices in UPDATE II and solution for fixing your Google play permanently on UPDATE III below)
App link on Google Play Web: https://play.google.com/store/apps/details?id=ch.racic.android.marketenabler&hl=en
Or download it directly to phone from project site: http://code.google.com/p/market-enabler/downloads/list
This app basically fools your Android phone and sets different provider/area that you are using.
When you run the app go to Setting list tab and chose one of providers, you will need to press and hold on your chosen provider/area! And chose “fake this provider now” option. (your play app needs to be shutdown before this step for this to work)
Now run the Play and enjoy.
If you experience any problems and you have rooted phone, please comment here. Also please share if this worked on your phone!
UPDATE: Someone reported that by using US VPN was able to fix issue on not-rooted device. I will research that option! [CONFIRMED]
UPDATE II: Here is solution for devices that are not rooted! Using VPN connections based in USA and some other countries, is fixing Google Play server error without need to root your device!!!
Here is how to set it up (I wrote this also as step by step guide with pictures)
- Go to Settings > Wireless and Network > VPN Settings > Add VPN > Add PPTP VPN
- Select VPN Name and enter “Test”
- Select Set VPN Server and enter a server hostname: (Depends on VPN provider here is a post about ones that I recommend)
- Make sure Enable Encryption is checked
- Open the menu and choose Save
How to Connect to your VPN
- Go to Settings > Wireless and Network > VPN Settings >
- Select the VPN configuration from the list
- Enter your username and password (Yes, you will need to register, its Virtual Private Network provider, and they make money for its services)
- Select Remember username
- Select Connect
After you connect you will have a key icon in your status bar. So what are you waiting go and test it!
I recommend Hide My Ass VPN service its have more than 30k IP addresses to hide behind and unlimited data and speed, and its not pricy. Here is post about my experience with VPN providers: Best VPN service providers for Android
PS. fix can work with some free VPN but most of them have a lot of issues to be usable, I recommend to all of you to try professional VPN and to protect your privacy and data (bunch of people got hacked for using non secured wifi connection… but that is long story that I will tell other time) So find best VPN solution for you and use it.
UPDATE III: How to permanently fix your Google Play app thanks to Allan
Here are steps for permanently fixing your Google Play app server error:
- Use Market Enabler or VPN fix depending do you or not have rooted device
- Clear Data of Google Play Store/Market…
- Open up Google Play Store/Market…
- Download/Update of at least one application…
- Restart/Reboot device…
- VIOLA… google play store still working…
There are a lot of people who confirmed this, so feel free to try, and let us know how it works.
Related articles
- Best VPN service providers for Android (viewoneworld.wordpress.com)
My view on e-World 
Hey,
I successfully tried up to installing the marketenabler but it had a problem faking my sim. Im using htc desire hd and my android is not rooted. If you could help me out a bit, I’d appreciate it. Thanks very much!
I hate to say this but from i went i personaly went through the only way to do it is root your phone.
Their is a app on the web called towelroot it will root the phone. The you will.have to ownload another app from the web call app uninstaller. Then you will have uninstall the app in question to only install it again but here it poses a problem it a user app you will have to convert it back to a system app. The uninstaller app you downloaded will alow you convert it back to system app then you will have to reboot the phone then it will become a sys app again.
Hi,
Problem is that MarketEnabler only works on rooted phones, so for this to work you would have to root your phone, but I think that Google is gonna fix this issue before you root it. I advice you to wait a bit longer.
Can you tell m what are rooted devices and unrooted devices…
Rooted devices are basicly cracked devices, it means that user have root (super admin) privileges on system, and this is not default setting.
I have the same issue here in Brunei. Could it be Google Play? or my ISP?
Its issue with Google Play. It seams that Google Play have server error with content for some Regions/Provider and if your region is problem you can try whatever ISP (cable, WiFi, mobile, ADSL, fiber) it will end with same result “SERVER ERROR”.
If you have rooted phone try to fix it with Market Enabler app!
I’m from Brunei as well. Google play is working well on samsung units. I’m using B-mobile
Hi, I’m also having the same thing. I am suspecting that Google Play is the problem here. No problem with my ISP. I hope they (Google) fix this soon…
That makes me another person in Brunei who is suffering from this…
Actually I got around 130 visits from Brunei in last 2 days, so its lot more. Did you resolve issue with your app?
No. It is still in error. But if this goes on more than a week, I’d probably root my android. what a bummer. I’m not even sure if it is really due to my region, my friends’ SGII and SGNote are working fine. Are only htc users suffering this?
Yeah this fix is only works with rooted phones. I heard that using US VPN is also fixing issue.
Ok will do. Thanks for the tip!
App works well on my rooted HTC phone. thanks for the helpful post.
US VPN is working, I updated my post with that solution.
VPN connected successfully. managed to connect to google play with and without vpn being connected. Im not sure why, maybe google finally fixed it? Either way im happy now. Thanks!
im using CM7 on a Desire, with newest gapps-ics-20120304-signed, rooted (of course), i can log into my googleaccount, but even after trying several fake providers with SU-rights, it still gives me the same problem: server error.
Germany, O²-customer
Are you sure that you closed Play app completely, because if its running in background fix will not work. Also try fake on boot option. And there is issue with CM7 with Market Enabler app changing APN on it, here is link to issue http://code.google.com/p/market-enabler/issues/detail?id=116
in my case, i just had to read a little better -.- cyanogen as a table on their wiki site which tells you what exact gapps-release is to be used on which CM-version 🙂
so i flashed the older gAPPS and it worked immediately 🙂
Thats great!
Where can I get the older gapps from???
Thanks for posting this. I had the same issue: I had installed the gapps for CM9 while I was running CM7. The table Chriz is talking about can be found here: http://wiki.cyanogenmod.com/wiki/Latest_Version/Google_Apps
Incidentally, ROM Manager provides the correct description for the gapps packages.
Dude! it doesnt work!!!! Location is Brunei
Did you try fake on boot option in MarketEnabler, and are you sure that you have rooted device? Also Play app needs to be shutdown completely if you use fake this provider now option.
Apps works well on my htc rooted phone. B-mobile provider.
thanks so much….
Can someone please help me with this one problem on my phone its is android phone and I can’t seem to get google play server to work was wrong with I t or is it my stupid phone
When im trying to set fake region ..it says ” We’ve got problems Huston “
That is error when your phone is not rooted, and if you didn’t give root right to Market Enabler app.
hey, can i ask you what is your network operator?
You can, but actually its problem with my region. I’m from Montenegro and I tried every provider here (T-Mobile, Telenor, M:tel) and my ADSL provider. And with all of them issue was same!
I used MarketEnabler and it solved my problem, thanks a lot.
Hello fellow Montenegrian! 🙂
Imam isti problem, vec 2-3 dana ne mogu da pristupim marketu (mreza Telenor, telefon HTC Sensation), ali koga god da pitam, svi kazu da njima sve radi ok. Telefon mi nije root-ovan jer se time gubi garancija, pa ne znam koje su mi opcije sad?
Prvo, jel koristis telenorov internet ili se kacis preko wireless-a?
Izgleda da postoji rjesenje sa vpn-om ali mi treba jos malo vremena da testiram.
Takodje jesi li probala da odes preko play.google.com i logujes se i instaliras aplikacije preko web-a?
Probala sam i preko WiFi-a i mobilne mreze, ali je ista stvar.. Nisam znala za tu mogucnost preko web-a, sada cu da probam.
Hvala na pomoci u svakom slucaju!
Dodao sam objasnjenje za konekciju preko US VPN providera. Ovo rjesenje radi i na uredjajima koji nijesu rootovani. Ako zelis probaj. PS ovaj VPN provider ima dosta ogranicanja, a ako nadjemo neki bolji javljam.
Ima li pomoci za ovo ….i ako moze postupno objasnjenje..thx
HUSTON WE GOT PROBLEMS 😦
What now?
Do you have rooted device? That message is when Market Enabler doesn’t have super user rights.
Thanks a lot , it worked for me with US VPN in non-rooted device.
That is great, PS don’t forget that this VPN provider have some limitations…
What do you mean by limitations?
With my test VPN provider, free accounts can’t use SMTP (you cant send email)
And 30 min rule! It gives you 30min connection that disconnect you and you need to wait for 30min to connect again.
In short, 30 minutes on, 30 minutes off, 30 minutes on, 30 minutes off, etc…
Also from Brunei, encountering the same issue since last week. I don’t want to root my new Asus Prime. How to get this Super User Rights from Market Enabler? Can’t bought also from the Market here.
Than just use VPN solution… It doesn’t require rooted device. And there is no way to add SU right to Market Enabler if your device is not rooted!!!
MarketEnabler works for me… Also here in BRUNEI… Tried DST and BMOBILE still server error… now with MarketEnabler… i can download again in Play Store…
But i will try the VPN as a lot of my friends is not rooted or even not know what is rooted…
Is there a good FREE VPN account you can share so we can enable the Play Store again…
BTW.. here is my steps…
1. Fake the region/provider using MarketEnabler.. use the first US provider shows up…
2. Clear Data of Google Play Store/Market…
3. Open up Google Play Store/Market…
4. Download/Update one applications…
5. Restart/Reboot my device…
6. VIOLA… google play store still working…
Tried reboot/restart several times… still working… THANKS A LOT… only VPN now to help my friends…
Great advice… Somebody please confirm that after doing this steps you can connect to Google Play. Even after reboot, without further using of Market Enabler or VPN fix.
My Google Play store is already fixed, so I can’t check your solution 😦
I tried,still cant,I tried everything still with the server error! 😦
Just to update… Mine works well after reboot.
HTC Sensation XE
Rooted Phone
B-Mobile (Brunei)
I’m from Brunei too… Thank you Allan… after a week… Bojan Cincur… it’s working, just follow Allan’s step. Im using Samsung Galaxy Tab 7.7, unrooted.
That is great news… Will add Allan steps to my post later…
Hello from Serbia, Bojane (or more precisely, Serbian Kosovo:))) Ja imam isti problem na mom transformer prime, vec nekoliko dana nece preko wi-fi (to jest adsl, koji mi ide preko router-a) nece na google play, vec stalno pokazuje onu poruku: server error retry. Prime mi, naravno, nije root-ovan. Koje je najbolje resenje?
Hello.
Uradi ovaj VPN fix iz update II, pa onda update III, da ti fix ostane i kad prekines VPN da koristis.
thank u man u really helping me its working good
Pozdrav Bojane.
Iz PG sam. Vidjeh na twitter ovaj tvoj post. Ne uspijevam i dalje da sredim ovo. Telefon je Alcatel OT990. Telenor mreza ako to ima ikakve veze. Jos je pod garancijom pa ne bi da ga rutujem. Pokusavao sam onu varijantu Update II i stigao sam do toga da unesem username i pasword. Tu bas ne kapiram gdje treba da se registrujem? Ako moze pomoc oko ovoga, bio bi ti zahvalan. Pozdrav.
Registruj se za free nalog na vpnreactor.net
Hvala ti puno. Problem je bio sto sinoc nisam uspio da udjem na taj sajt, pa sam mislio da ja radim nesto pogresno. Problem rijesen. Hvala i pozdrav
Nema na cemu.
Zdravo Bojane,
Imam Galaxy Note GT-N7000, Android 4.04 i rooted phone. Sve je radilo do juce kad se pojavio ovaj Server Error. Ne znam sta da radim. Takodje skoro sve aplikacije su nestale, tj. ne mogu da ih pokrenem
Tu je po srijedi sasvim nova greska… Da li preko play web prodavnice mozes da instaliras aplikacije?
VPN option worked!! Thank you!!
I’ve been having this problem for a week now.
My phone is not rooted.
I tried the vpn hack last night. It didn’t give me the server error but it just kept loading and connection timing out.
So I cleared all vpn settings and cleared google account settings and kept it.
ITS FIXED NOW!! THIS IS A GOOGLE PLAY REGION BUG, THEY ARE FIXING IT SLOWLY. BE PATIENT NO NEED TO PANIC YET. 😀
If you have slow internet connection VPN can’t connect… So use WiFi.
Great that your app is fixed.
[How to Connect to your VPN
•Go to Settings > Wireless and Network > VPN Settings >
•Select the VPN configuration from the list
•Enter your username and password (Yes, you will need to register, its Virtual Private Network provider)
•Select Remember username
•Select Connect]
Attention
Server Hung Up. User name or password incorrect. Try again?
Where should I exactly register? I just typed a username and password and thats the response I got.
You need to register on vpnreactor.net. And than use that username and password.
I guess I can connect only through WiFi. I’ll try it later, but just to be sure… when I connect, than I should only try to open the Market right? I dont need to go through market enabler again as I get the “huston we got problems” msg
Yes, you don’t need to go to MarketEnabler but do steps from update III
I give it a try today, its loading forever… Well I guess still its a better sign than getting ‘server error’. Perhaps I need a faster WiFi
Bojan,
not working for me. I connected to VPN than followed the steps but cant connect to market for some reason. It keeps loading for a few minutes than I get “timed out” or “no connection”
Something else worth trying?
Than you have really slow connection? Did you tried to go over WiFi?
Yes, I tried it this morning. It was a reliable solid connection, however it didnt work. You think its up to the connection? If yes i’ll go to some place where there is a high-speed WiFi
Ok, I got same error. vpnreactor is too slow. Your connection is good, but you need to find another free VPN provider!
What’s difference between VPN and SSH? I can’t use VPN, but I can use a US SSH proxy, my phone’s ip is US’s, eventhough, I still can’t fix the error.
I mean, I do have a US pptp VPN account, but I never connected successful on Android, don’t know why. So, I can only use SSH.
Try to register to vpnreactor.net, and if their account is not working, try to connect to different internet connection…
Hi!
Im from Prizren, Kosovo. I have HTC Desire S, and i had all apps i wanted untill a week ago, than i resetted my phone to the factory mode accidentally. Now i want to use the market, but it doesnt work!! I updated the market to google play and now whenever i open google play it says “server error”. I tried the Market Enabler, but the was samo problem.
Can google play work for my region???
Can u help me pleasee 😦
Try VPN fix!
how can i make a username? i cant find out.. please help me
If you need username for VPN go to vpnreactor.net and register for free account.
brate pomagaj, registrirao sam se na vpnreactor.net, napravio sam sve kao na update II i sad izlazi “attention, server hung up.the username or password you entered are incorrect….”
password je tacan ali neznam zasto nece 😦
Jesi li potvrdio registraciju preko linka koji ti je dosao u emailu?
da
Ajde pokusaj da se logujes na vpnreactor.net sa tvojim nalogom…
preko telefona ili na pc??
If your device is not a phone, market enabler wont help bc it requires a sim card. I tried it before I had google play server errors. Do you have any other suggestion for those of us who have non cellular android devices who’s only option of connection is wifi?
Just do VPN fix
it worked for one day and the other day its giving me this error:
“We got aproblem Houston 🙂 ”
my phone is rooted and the first time the fix worked alright
the fix worked worked perfectly for one day, and the next day its giving me this error :
” we have a problem Houston 🙂 “
We have a problem Houston is Market Enabler error, when it can’t get su rights or phone is not rooted. Try to restart your phone and run Marker Enabler right after it starts.
Hi,
i downloaded the newest version of the play store and when i open it i get a gray screen and a message that says “you need to have an account associated with your phon to use the store” i have my gmail in my system on my tablet as a corporate account. But what do i do now to fix the problem & start using the store?
druze isti problem na sgsII sve probao i nista jedino da mi je slab net pa zbog toga nece sta mislis
its is not working for me 😦 help me i tired all suggested steps above
This is what I did I installed cyanogenmod 7.1.0 and by mistake I installed the gapps for cyanogenmod 9 and I was having all those problems. After ready through this forum I decided to go back and see which gapps I installed. Cannot believe I installed the wrong one. After installing gapps for cyanogenmod 7 it started working. BTW my EVO was already rooted.
This was driving my crazy because I was giving my 7 year old daughter my EVO so that she can download her favorite android games.
Now I am rocking the Galaxy Nexus and patiently waiting for LTE to be release in june.
Thank you guys
Helped! Great! Thanx 🙂
hey i tryed it on my phone and nothing worked i have the samsung exhibit 2 4g with t-moblie i folloed both steps u provided n nothing happen. if u can fix or i missed a step plesae email me
The fake network provider solution worked.
It doesn’t work, motorola bravo…
Hi all. I am in South Africa, and update my Galaxy Note to ICS. Have had this issue of not being uble to update/download any apps from Play over the mobile network, only via wifi.
THIS WAS SO HELPFUL. I was frustrated to no end, but did not want to go back to GB just for this one issue. What I did, I registered on VPN Reactor, put the VPN address for the free accounts into my phone, went back and entered my VPN Reactor username and password for the VPN, connected, and then went to Play and downloaded apps with no problem.
As far as Update 3 is concerned – this doesn’t work as a permanent fix. So, although it is a bit of a schlep having to connect to VPN before I download or update apps, its better thatn having to wait till I am in range of a wifi hotspot to do it.
Oh, and just to add, I have a rooted device, but the app MarketEnabler did not work for me.
Is server sending you error info that you can download update over wifi or you just cant download anything over mobile network? Its quite strange problem that you have…
I’m in central nj, EST zone. I’m beyond frustrated and even called Google AFTER resetting to factory setting and trying all the methods above AGAIN!! More specifically, after factory reset, I was hoping honeycomb 3.0 would’ve loaded cuz everything worked fine prior to 4.0 update, but the factory reset reloaded with the recent 4.0version. Nevertheless, I signed into my newly registered vpnreactor account, the key symbol appears, I cleared all data under Google Play, loaded Market enabler, picked the T-Mobile US location, and I get the Houston we gotta problem message. The boot option didn’t work either. So aside from Google play not working, Google talk doesn’t work, nor does my Google mail app. The Google rep’s only solution was to tell me to keep retrying the Google talk app, and that was to no avail. fuck Google. I’m buy an iPad 2 tomorrow cuz I can’t afford the New IPad after wasting my money on this shitty android 5 months ago. Can’t even return it. Fuck you Google I shouldn’t have to root!!!
Huston we got a problem is usual for not rooted devices, are you sure that you given root privileges to market enabler app…
Also it MarketEnabler does not work for me, I have a rooted phone too! I did not have play store running in the backgraound when I ran MarketEnabler…Please help…Cheers
What kind of error did you get?
Hi Bojan, I got “server error” when I play store opened!
Wifi / 3g working 100%
After activating market enabler? Did you get error activating market enabler
?
No error activating market enabler!
Hi, got it working…phew!! I apparently flashed Gapps-ics instead of Gapps-gb!
I’m on gingerbread! Thanks for your help!! Problem solved! Play store works fine!
Thats great, few people commented before that they had issues with gapps versions. Glad that you fixed it.
OK… I am not working on my phone (E4GT – rooted to ICS), but my tab (Galaxy 10.1 WI-FI only- rooted to GB)… I have followed all instructions as if it were a phone. I had to transfer the app from my phone to my Tab via bluetooth. Play Store gives me the “No connection” but also when I try to refresh my “AP Mobile” widget it tells me ” Network not available”. AccuWeather widget has no issues and I can surf the web and even DL from KAT. The most recent all I put on my both my tab and phone was Google Play.. Any ideas?!?!?!
It seams like more general problem, do you have firewall on your wifi network?
No firewalls are up… I thought that it may have been that I am in a hotel right now, but that is not it. The problem still occurs even when I am tethering from my phone…
Strange… Both device rooted? market enabler working? Did you try fake on boot?
Yes, my phone is running on a rooted ICS rom and my Tab is running on a rooted GB rom… I can’t enter fake boot… Did the donate via paypal from my Tab, could not do it from the market as I am unable to get in there… I MISS MY MARKET :-{
Also just noticed that not even my GMail is syncing on my Tab… HMMM, Last sync date is 30 May
Thats realy some connection problem, and big one… Any new apps installed after that date? Something created that error you just need to pimpoint it!
i tried this but not working , i think my phone is not rooted . my gmail and other few applications also stopping suddenly. my phone is Xperia ray , i updated it into 4.0.4. still showing th server error
I switched to ICS CM9 Paranoidandroid ROM, Gmail works fine, google play doesn’t. I have already tried Market Enabler (no result) and VPN (can’t establish connection to vpn…). I have also installed various markets with apk files, still nothing helped.
Sorry I don’t have that custom ROM on my device so I’m not sure is it issue with your ROM. Try to contact them.
I have found a solution, you can attach this since many people has still server error after marketenabler, factory reset, wiping dalik catche, and they can’t connect to VPN.
Many people suggested me to install newest gapps, they provided me links, I have installed gapps-ics-20120429 – no result. I went to http://wiki.cyanogenmod.com/wiki/Latest_Version/Google_Apps and downloaded their gapps-ics-20120317 , flashed them through recovery and voila! everything works! There was also another workaround – google support solution – Enter google talk, log out, log in, and google play should work (many people said it works). On previous gapps google talk didn’t even work for me, now everythiing is working, google play and google talk
moze li neko da mi kaze sta kucam u ovo DNS pretraga domena? registrovao sam se i ispunio sve samo nzm sta tu da ukucam ???
Nisam te mogao ispratiti. Mozes li mi bolje objasniti…
Hey so i downloaded the app to my rooted droid razr and closed the play store even disabled it. Still no luck any suggestions
I just bought a galaxy S2 the play market was working fine until i disabled the background data . And now i cant access the the gmail or.the.play store or anything.and none of this solutions fix my problem
Background data is a must for play store to work. Sorry but your error is different so this fix will now work. But if you just bought it, you could try to do factory reset!
im from malaysia . my galaxy note now had a problem whwn opening play store . there are message ‘server error’ . can you help me fix this ?
im from Paksitan…m using htc desire n had a problem that my google play store is not working i reset the factory and put again the id of google but it gave error…can u plz help me?
i like it
plz help i can’t update my apps downloaded from google play….LG optimus black p970
Hi i need help plz i have problm with my play store. I was reset my phone samsung glauxy gts5570 than i tried my id on play its not getting open frme 5 days. When i enter my id this masg is coming every time ( can’t establish a reliable data connection to the server ) how i fix this error plzzzzzzzzzz tell me
Same here.:/
Have you fixed this problem already? If yes, how so? I’ve been searching for a solution for the past two months to no success 😦
I fixed mine by restoring the phone to how it was out of the box. I did this because somehow I accidentally uninstalled googleplay when trying to fix it, but I also noticed that googleplay still thought I was on my old phone!
The person at the ATT store that turned mine on must have messed it up somehow because after I followed the directions on the screen all my old apps loaded onto the new phone and google play downloaded things…
My girl haves SGII … she got it flashed to cricket service, now the Google play does not work at all no more, any one got any tips??
my play store said it need authentication and must logged in to google account, but I’ve logged in on my google account, but I;m still facing this problem, how to fix it?
I cant get in to my google player how can i fix it….:-(
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a blog from which I was able to actually discover helpful details
regarding the studies and the knowledge that I want.
There need to be more things like this on PivotX
a hi guys plz help me
i forget im user and passwords ipad x709 xtouch now how i use
I still can’t connect to google play store im rooted and i followed every step exactly as you wrote please help, i’ll really appreciate it. My region is Macedonia
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I’m on a rooted device. I uses the market enabler and faked a provider + cleared Google Play app data. It still doesn’t work. Is there something else I need to do in the market enabler app?
i rooted my karbonn s2 using farmaroot..then by file explorer i opened rooted files and accidently deleted feew apps of path
(device) storage\app
then there was no play stop..i somehow manage to place it back but i couldnot downlad any app..iy shows errors
I have 2 unroofed devices ( phone and tablet) on same WiFi router. The tablet can access play store but the phone has server error problem…..WHY?????KIM
update II helped me on my unrooted galaxy duos 2 and thankssssssssssssssss for this help …i owe u now 😀
no it didnt help
i posted wrong
Please on my google server and play
i update my mobile from here
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